Your privacy is our top priority at 999nd. This page gives you a clear and transparent overview of what personal data we collect, where it is stored, and who can access it.
Our commitment: 999nd never sells your personal data to third parties. Protecting your privacy is both an ethical responsibility and a core part of how we operate.
999nd is a trusted online gaming and betting platform that has earned the confidence of millions of users across Bangladesh. This privacy policy applies to our website, mobile app, and all digital services. It takes effect whenever you create an account, use our services, or get in touch with us.
By reading this privacy policy, you will understand what data we collect, why we collect it, how it is stored, and what rights you have over your information. We believe transparency is the best policy — everything here is explained in plain language, without complex legal jargon.
999nd's privacy policy has been developed in line with international data protection standards. By using our platform, you agree to the terms set out in this privacy policy.
This policy applies to: The 999nd website, Android and iOS apps, customer support chat, email communications, and any other channel through which you interact with us.
999nd only collects information that is necessary to provide our services, ensure security, and meet legal requirements. We never collect data we do not need. A breakdown by data type is provided below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account creation and notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, device model, operating system | Security Monitoring & Service Improvement |
| Usage Information | Game history, betting patterns, session duration | Personalized Experience & Responsible Gaming |
| Cookie data | Login sessions, preference settings | Smooth Browsing Experience |
We never collect or store your full bank card number or PIN/password. Payment information is handled in encrypted form by a third-party payment gateway.
999nd uses your data only for specific, clearly defined purposes. We never use your information for any other purpose without your consent. We are committed to upholding your rights under our privacy policy.
Marketing Communications: If you do not wish to receive promotional emails or SMS from 999nd, you can opt out at any time through your account settings. This will not affect your access to core services.
999nd never sells your personal data or shares it with unauthorized third parties. However, limited information may be shared in specific circumstances:
Before sharing any information with third parties, we ensure they adhere to the same data protection standards. All trusted partners of 999nd are required to sign a Non-Disclosure Agreement (NDA).
999nd does not share your personal data with any ad networks, data brokers, or marketing agencies.
The 999nd website and app use cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some features on the site.
999nd does not retain your data longer than necessary. All information is stored securely for as long as your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.
| Type of Information | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | 7 years (as required by law) |
| KYC documents | 5 years after account closure |
| Customer Support Chat | 2 years |
| Cookie data | After session ends, or up to 1 year maximum |
All your data is secured with AES-256 encryption. All data transmitted between the server and your device is encrypted via SSL/TLS protocol.
999nd believes you should have full control over your own data. We guarantee the following rights:
You may request to view the information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You may request that we stop using your information for specific purposes.
You may request a copy of your data in a portable format.
You may object to your information being used for marketing or profiling purposes.
To exercise your rights: To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.
999nd strictly prohibits providing services to anyone under 18. Age is verified at registration and confirmed through the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be deleted.
A note to parents — if your child has accidentally created an account on 999nd, please contact our support team right away. We will act promptly.
18+ Warning: 999nd is for adults only. Collecting data from minors is strictly prohibited and is both an ethical and legal obligation we take seriously.
999nd uses industry-leading technology to keep your data secure. Security is not just a feature — it is the foundation of our platform.
Our security team works around the clock to keep your account and data fully protected. If any suspicious activity is detected, we will notify you immediately.
999nd may update this privacy policy from time to time. Revisions may be made due to service improvements, new legal requirements, or changes in technology.
We will notify you of any significant changes via email or in-app notification in advance. Continued use of our services after the changes indicates your acceptance of the updated policy.
The date of the most recent update will always be shown at the top of this page. If you need a copy of a previous version of the privacy policy, please contact our support team.
Contact Us: For any questions or concerns about our Privacy Policy, please contact our support team. Email: [email protected] — We will respond within 24 hours.
At 999nd, we follow the highest industry standards to protect your data.
Every piece of your data is protected with AES-256 encryption — the same technology used by banks and government agencies. Your data is completely secure at 999nd.
999nd strictly follows a no-sell policy. Your name, phone number, or email will never be passed to any advertiser or data broker.
We believe you have the right to know what happens to your data. That is why our privacy policy is written in plain, straightforward language — no hidden terms.
Independent security experts regularly audit 999nd's systems. Any vulnerabilities found are addressed immediately.
You can view, edit, or request deletion of your data at any time through your account settings.
For any data protection queries, our specialist team is available 24/7, seven days a week.